Terms & Conditions

Last updated: June 2026

These terms govern your use of OHS Risk Assessment Pro ("the Service"), operated by RCTD Holdings (Pty) Ltd (Reg. 2013/177609/07) ("we", "us"). By purchasing, activating or using the Service you agree to these terms.

1. The Service

The Service is a cloud-based tool that assists organisations in conducting and documenting occupational health and safety risk assessments. We grant you a non-exclusive, non-transferable right to use the Service for your internal business purposes for the duration of a valid licence.

2. Professional responsibility

The Service is a documentation and workflow tool. It supports, but does not replace, the judgement of a competent person. Outputs do not constitute professional, legal or safety advice. You remain responsible for the accuracy of the information you enter and for your own compliance with the Occupational Health and Safety Act 85 of 1993 and all applicable regulations.

3. Accounts and access

You are responsible for keeping login credentials confidential and for all activity under your account. You must ensure your users comply with these terms. You may not attempt to access another customer's data, reverse engineer, resell or misuse the Service.

4. Plans, billing and credits

Subscriptions are billed in advance (monthly or annually) via PayFast and renew automatically until cancelled in accordance with our Refund & Cancellation Policy.
Pay-as-you-go credits are purchased upfront. One credit allows one saved risk assessment record. Credits are valid for 24 months from purchase.
Prices may change on notice; changes do not affect a subscription period already paid for.

5. Intellectual property

All rights in the Service, including its software, design and content libraries, remain ours. The data you enter remains yours; you grant us the limited right to host and process it to provide the Service.

6. Availability and warranties

We take reasonable steps to keep the Service available and secure but do not warrant uninterrupted or error-free operation. The Service is provided "as is" to the extent permitted by law.

7. Limitation of liability

To the maximum extent permitted by law, our total liability arising from your use of the Service is limited to the amount you paid in the three months preceding the claim. We are not liable for indirect or consequential loss. Nothing in these terms limits liability that cannot be excluded by law.

8. Suspension and termination

We may suspend or terminate access for breach of these terms or non-payment. On cancellation you may export your data (a ZIP export is provided). We may then delete your data in line with our retention schedule.

9. Governing law

These terms are governed by the laws of the Republic of South Africa, and you submit to the jurisdiction of the South African courts.

10. Supplier information (ECTA)

RCTD Holdings (Pty) Ltd, Reg. 2013/177609/07, Kempton Park, Gauteng, South Africa. Website: risk.rctdholdings.co.za. Email: info@rctdholdings.co.za.